Bilingual Personal Injury Case Manager (English/Spanish)
📍 Miami, FL | Full-Time | Immediate Start

Are you passionate about helping others navigate complex processes with care and precision? We're looking for a Bilingual Case Manager to join our growing team in Miami. This is an exciting opportunity for someone who is detail-oriented, compassionate, and thrives in a fast-paced legal/medical environment.

About the Role:
As a Case Manager, you will support clients throughout their legal and medical journeys—specifically involving Examinations Under Oath (EUOs) and Independent Medical Exams (IMEs). You’ll be the liaison between clients, attorneys, and medical providers, ensuring every detail is handled accurately and professionally.

Key Responsibilities:

• Coordinate and schedule EUOs and IMEs, ensuring all notices are sent promptly and accurately

• Maintain proactive communication with clients to monitor medical treatment and case updates

• Request, track, and organize medical records, reports, and billing documentation

• Review medical documentation for completeness and accuracy

• Provide clear, timely updates to clients regarding their case status

• Maintain well-organized and compliant case files according to company procedures

What We’re Looking For:

• Bilingual fluency in English and Spanish (written and verbal)

• 1+ year of experience in case management, medical/legal support, or a related field

• Strong organizational and multitasking abilities

• Excellent communication and customer service skills

• A high level of professionalism, discretion, and attention to detail

• Ability to start immediately and work in a fast-paced environment

If you're ready to make a meaningful impact and grow with a dynamic team, we’d love to hear from you!

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Nichole Villar Colon